Terms and Conditions
1. Introduction
Welcome to élise & madelyn. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.
2. Products and Services
élise & madelyn primarily provides print products, with plans to offer digital services in the future. Our products are not for redesign or resale without a wholesale license.
3. Payment
We accept all major credit cards and other payment options available through Shopify. All transactions are processed in Canadian dollars (CAD).
4. Taxes
In Ontario, HST is applied to all applicable sales. For sales to other provinces in Canada, please note that provincial sales taxes may apply. For international sales, customers are responsible for any customs duties or import taxes.
5. Shipping
Shipping rates are determined based on location and weight. We offer free shipping on orders over a certain amount. Customers are responsible for paying any customs duties or taxes applicable to their orders.
6. Returns and Exchanges
- Returns: We offer a 30-day return policy for unused products in their original packaging.
- Exchanges: Exchanges are available for products with manufactured defects and for new, unused items in their original packaging. Customers are responsible for shipping costs associated with returning items for exchange. Exchanges can be canceled within 12 hours of the request.
7. Intellectual Property
All content on our website, including text, images, and logos, is owned by élise & madelyn and is protected under copyright. Reproduction or reuse of any content is prohibited without our express permission.
8. Limitation of Liability
élise & madelyn is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
9. Dispute Resolution
Any disputes arising from these Terms and Conditions will be governed by the laws of Ontario, Canada. Disputes will be resolved through arbitration or in the courts located in Ottawa, Ontario.
10. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on our website, and continued use of the site following such changes constitutes acceptance of the new terms.
11. Contact Information
For questions or concerns about these Terms and Conditions, please contact us at eliseetmadelyn@gmail.com