Privacy Policy

Last Updated: 2024-09-01

At élise & madelyn, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We collect various types of information to provide you with the best possible experience on our website:

  • Personal Identification Information (PII):

    • Name
    • Email Address
    • Shipping Address
    • Phone Number

  • Payment Information:

    • Payment details are processed by secure third-party payment processors and are not stored on our servers.

  • Website Interaction Data:

    • IP Address
    • Browser Type and Version
    • Pages Visited
    • Referral URL

  • Cookies and Tracking:

    • Session Cookies
    • Preference Cookies
    • Analytics Cookies

  • Optional Information:

    • Newsletter Preferences
    • User Feedback or Surveys

  • Account Information:

    • Username and Password (if applicable)

  • Customer Service Interactions:

    • Records of communications with customer support

  • Marketing Preferences:

    • Opt-in/Opt-out Choices

2. How We Use Your Information

We use the collected data for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your orders, inquiries, and other requests.
  • Improving our website, products, and services based on user behavior and feedback.
  • Personalizing your shopping experience.
  • Sending you newsletters, promotions, and other marketing communications (if you have opted in).
  • Ensuring the security and integrity of our website.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, maintain your session, and analyze website traffic. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

  • Payment processing (e.g., Stripe, PayPal)
  • Website analytics (e.g., Google Analytics)
  • Email marketing (e.g., MailChimp)
  • Shipping and delivery services

These third parties are required to protect your information and use it only for the services they provide to us.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications at any time.
  • Manage your cookie preferences.
  • Request a copy of the personal data we hold about you.

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Data Security

We implement industry-standard security measures to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. International Users

If you are accessing our website from outside [Insert Country], please be aware that your information may be transferred to, stored, and processed in [Insert Country] where our servers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

élise & madelyn
Email: eliseetmadelyn@gmail.com